Privacy Policy
BioSolve Solutions Ltd we are committed to protecting your privacy and handling your personal information responsibly.
What Information We Collect
When you contact us through our website, by email, or by phone, we may collect:
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Your name
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Email address
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Telephone number
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Property address (where relevant to your enquiry)
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Any information you choose to provide about your enquiry
We may also collect limited technical information when you visit our website, such as your IP address, browser type, and website usage data.
How We Use Your Information
We use your personal information to:
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Respond to your enquiries
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Provide quotations and our cleaning services
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Communicate with you about your booking
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Meet our legal and regulatory obligations
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Improve our website and services
We only use your information where we have a lawful basis to do so under UK data protection law.
How We Store Your Information
We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse.
We keep your information only for as long as necessary to provide our services or comply with legal obligations.
Sharing Your Information
We do not sell or share your personal information.
We may disclose information if required by law.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information where applicable
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Object to or restrict certain processing
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Request a copy of your personal data
If you wish to exercise any of these rights, please contact us.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.